Terms and Conditions

1. What PrestaLink is

PrestaLink is an application for keeping a written record of loans between people who already know each other. The person who lends (the lender) records the terms they agreed with the person who receives the money (the borrower), the installments and the payments, and both see the same accounts.

PrestaLink is not a financial institution, does not grant credit, does not take funds from the public, and does not take part in moving money. The disbursement and the payments happen outside the application, through whatever means the two parties agree on.

PrestaLink does not find lenders or borrowers for anyone and does not recommend some over others: there is no directory or search. A borrower can only connect with a lender who has shared their code with them.

The loan is an agreement between the lender and the borrower. PrestaLink is not a party to that agreement.

2. Who can use the application

You must be over 18 years old and have the legal capacity to enter into obligations.

The information in your account must be yours and true. Passing off another person's identity or documents as your own is grounds for immediate closure of the account.

Each account is of a single type: lender or borrower. The type is chosen at sign-up and can't be changed afterward.

3. Your account

You are responsible for your password, or for your Apple or Google account if you sign in with them, and for everything done from your account. If you think someone else has access, change your password immediately.

The lender code identifies the lender. Sharing it is the lender's decision; anyone who has it can send them a request.

4. Lender subscription

Borrower accounts are always free.

Lender accounts get a 30-day free trial from the moment they are created. After that, a paid subscription is required to receive and approve new requests.

The subscription can be paid within the application, through the App Store or Google Play, or through the external payment methods PrestaLink offers. The price and billing period are shown before you pay.

The subscription renews automatically at the end of each period unless you cancel it beforehand in the store where you purchased it or through the external method you paid with. Canceling it does not refund what has already been paid: access continues until the end of the period. Refunds are governed by the rules of whoever processed the payment.

Without an active subscription, the lender keeps access to their existing loans: they can view them, record payments, and confirm disbursements. That way their borrowers are not left with unrecorded payments.

5. How a loan is recorded

The borrower sends a request indicating the amount, the type of loan and, where applicable, the repayment date. The lender responds with the terms they offer.

Photos of an ID are optional for the borrower. The lender may ask for them and decides whether to lend without them.

If the rate the lender offers is not the one they had published, the loan does not exist until the borrower expressly accepts it.

The loan becomes active when the lender confirms they handed over the money. That confirmation is the lender's own statement: PrestaLink does not verify it and cannot verify it.

The minimum term for any loan is 15 days.

The lender can also record loans with borrowers who don't use the application (internal clients). In that case the lender enters the borrower's details and, if they wish, the photos of their ID. By doing so they declare that the borrower authorized it, and they answer for the accuracy of that information and for how they use it. An internal client has no account and does not see the loan in the application.

When a loan with another user is paid off, each party can rate the other once, and the rating can't be changed afterward: 1 to 5 stars and, optionally, tags from a fixed list, with no free text. A rating is the opinion of whoever gives it about that loan. PrestaLink does not verify it, does not use it to approve or reject anyone, and it is not a credit history or a credit report. Loans with internal clients are not rated.

6. Interest

The rate is set by the lender. The rates the application shows are indicative and may be adjusted for each loan.

Interest is calculated in proportion to the time elapsed, according to the agreed type of loan.

The lender is solely responsible for ensuring that the rate they charge complies with the legal limits of their country. PrestaLink does not set, suggest, or validate rates, and does not verify whether a rate is legal where it is applied.

7. Payments and balances

Payments are recorded by the lender in the application. The balance shown is calculated from those records.

If a payment was made but not recorded, the balance does not reflect it. Any discrepancy is resolved between the lender and the borrower; PrestaLink does not arbitrate disputes and cannot confirm whether a payment was made.

We recommend that both parties keep their own receipts.

8. Collateral

The borrower may offer an asset as collateral. If they do, the asset and its custody remain between the two parties: PrestaLink does not receive it, keep it, appraise it, or answer for it.

The lender undertakes to return the collateral when the loan is paid off.

9. Prohibited conduct

Impersonating another person, or uploading false documents or someone else's documents without their authorization.

Using the application for illegal activities, including money laundering.

Harassing, threatening, or unduly pressuring another user to collect a debt.

Attempting to access data belonging to other users, or parts of the system you are not entitled to access.

Manipulating ratings: creating fake accounts or loans to rate yourself or someone else, or pressuring someone to rate a certain way.

10. Suspension and closure

We may suspend or close an account that breaches these terms, or when there are reasonable signs of fraud or impersonation.

You can delete your account from the application, under More > Delete my account, as long as you have no loans in progress (proposed, awaiting disbursement, or active) with another user. Deleting it closes your pending requests.

Your internal clients' loans don't prevent it: deleting the account erases them, together with those clients, their details and their photos.

Deleting your account does not cancel any debt: the agreement between the parties continues to exist outside the application. Nor does it cancel a subscription purchased in a store: you have to cancel it there.

11. Limitation of liability

PrestaLink does not guarantee that a loan will be repaid, and is not liable for a breach by either party.

PrestaLink is not responsible for the solvency, honesty, or real identity of any user, beyond the information each person registered.

Ratings are other users' opinions: PrestaLink is not responsible for them or for any decision someone makes based on them.

The application is provided as is. We do what is reasonable to keep it working and the numbers accurate, but we cannot guarantee that it will be available without interruptions.

12. Changes to these terms

If we change these terms, we will notify you in the application and you will have to accept them again to keep using it.

The version you accepted is recorded with its date.

13. Governing law and contact

These terms are governed by the laws of the country where PrestaLink is incorporated, without prejudice to the rights the law of your country of residence grants you as a consumer.

For any questions: soporte@prestalink.app (or prestalink.soporte@gmail.com)